We got a home loan through a building society thirteen years ago. We had no other accounts with them. In 2002, we changed our regular banking to a credit union. Fast forward to a couple years ago and the credit union and building society merged which made our financial needs very convenient. Last year the Bank of Queensland and our building society decided to merge. The merger went through a couple weeks ago although their systems are still separate. The first bad news was that they were rebranding our building society as Bank of Queensland. We live in Western Australia. Not really all that appealing to me.