Daily life,  Technology

Messed it up

This morning we needed to make a money transfer overseas and tried to do it using online banking. All was going well until the end when it asked me to get a code from my security token. I didn’t have one and neither did the Scientist. We didn’t know they even existed at our bank.  This afternoon we went to the bank to see about acquiring one or two of these devices so that we could put the transaction through. Both of us got a device but each had to be processed separately. When I got mine, I had to input a PIN and then repeat it. I did this at the bank and all was fine. Tonight I tried to use it and it didn’t work. I know what PIN I intended but have no idea what I actually used. I tried a couple other possibilities but those didn’t work. It locked up after the fifth attempt so I will have to return to the bank to have the PIN reset. It’s not really an urgent situation since the Scientist had no issues and was able to transfer the money. It’s just annoying that I seem to have input something different to what I was thinking.

I noted something odd while trying to do the transfer this morning. My last name was listed incorrectly on the international transfers page even though it is correct on other parts of the account. This apparently has something to do with when this was enabled. I don’t recall ever using this service before so it all seems a bit odd. I do recall that the spelling of my last name was the same as appeared on some other account of sorts at some point. I can’t recall what other account this was but I’m fairly sure it was something that required quite a bit of ID at the time and that at some point the name was corrected. Of course the problem with my memory is that it’s fairly imperfect and apparently deteriorating more than I’d like.

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